Dev Documentation

Knowledge Base

Welcome to the AIVA Connect Console Knowledge Base!

This is your go-to resource for information on our product. We've organized our content into several folders to make it easy to find what you need.

The AIVA Connect Console folder contains guides on how to use the console and covers key functions of the console. All users should reference this guide to learn how to manage their AIVA Connect account and services.

The AIVA Connect Console Integrations folder will contain information on what an integration is and how it can be used with AIVA Connect. In the future, we will add integration-specific guides and how-tos for popular third-party applications and services.

The AIVA Connect Console Call Center folder is for those interested in using AIVA Connect as a call center solution. We've compiled resources on how to set up and manage a call center using AIVA Connect, including guides for both supervisors and agents in a call center.

Finally, be sure to check out the Release Updates folder for the latest news and updates on AIVA Connect. We regularly release new features and improvements, and this folder is the best place to stay up-to-date on what's new.